Privacy Policy

1. Who we are

SEO Agency Tools S.r.l. ("we", "us") is a digital marketing agency operating seoagencytools.com, based at Via Roma, 92, 84050 Sessa Ciliento SA, Italy. For data protection queries: hello@seoagencytools.com.

2. Data we collect

• Contact forms: first name, last name, email, phone, website URL, message content.
• Checkout: name, email, phone, country, notes. Payment card data is processed entirely by Stripe — we never see or store card numbers.
• Analytics: Anonymised usage data where you have consented via our cookie banner.
• Communications: emails and messages you send us directly.

3. Legal basis for processing

• Contract performance: processing and delivering purchased services.
• Legitimate interests: responding to enquiries, operating our business.
• Consent: analytics cookies. Withdraw at any time via cookie settings.
• Legal obligation: financial records under Italian tax law (10-year retention).

4. How we use your data

To respond to enquiries; deliver purchased services; invoice correctly; send transactional emails; and improve our site where analytics consent is given. We do not sell personal data, use it for advertising targeting, or share it with third parties except processors listed below.

5. Data sharing

• Stripe Payments Europe Ltd — payment processing (Ireland, GDPR).
• Hosting/CDN provider — server infrastructure (EU).
• Email provider — transactional email delivery.

6. International transfers

Where data is processed outside the EEA, we rely on Standard Contractual Clauses or European Commission adequacy decisions.

7. Retention periods

Data type	Retention period
Contact enquiries	3 years from last contact
Client records (invoices, contracts)	10 years (Italian tax law)
Analytics data	12 months rolling
Cookie consent records	1 year

8. Your rights under GDPR

You have the right to access, rectify, erase, restrict, port, and object to processing of your personal data. Email hello@seoagencytools.com. You may also complain to the Italian Garante (garanteprivacy.it).

9. Security

All pages use HTTPS. Payment is handled exclusively by Stripe. Card details never reach our servers. Access to personal data within our team is restricted to those who need it to perform their role.

10. Contact

SEO Agency Tools S.r.l. · Via Roma, 92, 84050 Sessa Ciliento SA, Italy · hello@seoagencytools.com · +39 097 483 3896